Do your Prices include
a dirty wash service?
Yes, All of our Prices quoted
include a dirty wash service which means as soon as you have finished the
event simply place the dirty items back into the correct storage provided.
Do you offer a FREE delivery
Service?
Yes, we offer FREE delivery
for all orders over £100 within the Oxford Ring Road.
What happens if we are
not present when you come to collect?
We shall find a mutually
convenient time to collect the goods, it is not necessary for the hirer
to be present on collection, however all goods are left at hirer s risk.
How much do you charge
for Delivery?
All Orders Under £100
and outside of the Oxford Ring Road incur delivery charge of £2.50
per mile, which is charged one way only.
For example: an 8 mile
journey would cost a total of £20.00 + vat
Who is responsible for
the Equipment Once Delivered?
The Responsibility of the
Catering Equipment Once Delivered remains the responsibility of the Hirer.
Can I add additional items
to my order?
Yes. Additional items can
be added at anytime up until 24 hours before the delivery is due.
What happens if I notice
broken item(s) in my order?
Simply let us know within
24 hours of receiving the order, failure to do so may result in the items
being charged to your final invoice.
Can I cancel my Order?
Orders can be cancelled
at anytime in writing by either Fax, Post or Email and must be done within
One week of the Event taking place or Full Payment will be imposed for
the Event Hire.
Can we collect our order?
Yes. To elevate delivery
charges your order may be collected and returned at a time mutually convenient
between 09.00 and 17.00 Monday-Friday |
