How long is a standard hire?

The basic 1 day hire period covers supply on one working day, use on the next day and return on the following working day. For example Friday to Monday charged at one day's hire only.

1-3 days - standard one day Hire charge
4-5 days - one and a half times one day's hire
1 week - twice one day's hire.
2 weeks - four times one day's hire.
3 weeks - five times one day's hire.
4 weeks - six times one day's hire.

Leave yourself time for Laying up and for clearing away / repacking afterwards!

Can I hire for longer periods?

Yes of course by negotiation.

Do your prices include a dirty wash service?

Yes, all of our Prices quoted include a dirty wash service which means as soon as you have finished the event simply place the dirty items back into the correct storage provided.

What happens if we are not present when you come to collect?

We shall find a mutually convenient time to collect the goods, it is not necessary for the hirer to be present on collection, however all goods are left at hirer's risk.

How much do you charge for Delivery?

All deliveries incur a £2.00 per mile charge, which is charged one way only. For example OX3 8SX to your Venue / Location postcode.

Who is responsible for the equipment once delivered?

The responsibility of the catering equipment once delivered remains the responsibility of the Hirer.

Can I add additional items to my order?

Yes. Additional items can be added upto 48 hours before the delivery, subject to availability.

What happens if I notice broken item(s) in my order?

Simply let us know within 24 hours of receiving the order, failure to do so may result in the item(s) being charged to your final invoice.

Can I cancel my order?

Orders can be cancelled at any time in writing by either Fax, Post or Email and must be done within one week of the event taking place or full payment will be imposed for the event hire.

Can we collect our order?

Unfortunately we only deliver items.

Do your prices include VAT?

Sadly all prices are excluding VAT.

Do you have a minimum order value?

Yes we do; all orders under £20 will be will automatically made up to a £20 total (excluding VAT).

Do you have a terms and conditions for hire?

Yes we do - by confirming an order you are accepting the fact that you have read and agree to our terms and conditions.

 Click HERE to view our terms & conditions